1625 Independent People

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Business Administration Apprentice

About us

1625 Independent People prevents youth homelessness in the South West and has been helping 16-25 year olds reboot their lives for over 30 years. With around 100 staff in four locations, we provided housing and support to around 1800 young people last  year.

We’re one of the brightest youth organisations in the South West, leaders in our field, no other organisation in the area has the same wealth of experience.

You can read more about what we do and who we are.

About the job

(Please read the full job description for more detail)

Closing date: 5pm Wednesday 21 February 2018
Interviews: Monday 05 March 2018

Terms, conditions and benefits:

  • Pay: £141.73 per week during the first 6 months and then £191.84 per week for the following 6 months
  • Contract type: Fixed term for twelve months.
  • This is a full time post, 37.5 hours per week. There is a requirement to work flexibly as required including occasional evening and weekend work.
  • 30 days' annual leave plus Bank Holidays.
  • Free Health Scheme with UK Healthcare.
  • Pension - Employer contributes 4% and employees contribute a minimum of 0.8%, (see Summ of T&Cs below).

Where and who?

The job is based at our Bristol Youth MAPS Office, Nelson House, Nelson Street, Bristol, BS1 2JT.

You’ll be working in the Bristol Youth MAPS Team and line managed by the Senior Triage Worker.
Bristol Youth MAPS is a team made up of staff from 1625 Independent People and beyond. Between us we aim to prevent young people becoming homeless, or if they already are, to find suitable accommodation. We also try and help them achieve other goals outside of securing accommodation, often working closely with other support agencies to meet a young persons needs.

Our work is rooted in providing support in a Psychologically Informed Environment framework known as PIE. The team are very supportive of each other and through reflective practice we are always learning from our own and each others' experiences.

The role

The role of administrator and reception apprentice is crucial to the service; you will often be the first contact a young person has with our service. It might be a phone call, or somebody who pops into the office, but it important that we always do what we can to make our service open and welcoming to young people. You would be the first person to let our young person know about ways we might be able to help and arranging for them to engage with our service. You would support the staff with administrative tasks and help us make the service run as smoothly as possible. 

A typical day will include:
  • Arranging appointments for young people who need support with their accommodation, either in person or on the phone
  • Updating client files with new information
  • Signposting clients to emergency accommodation options and other support agencies
Alongside this work, you will be given: one day a week protected time in order to study for your qualification, support from your Line Manager and team and extensive training and development opportunities.    

I love life

About you

You have empathy and understanding of the needs of homeless young people, young people leaving care, and the barriers they face. You like being around and working with young people.

You are a good communicator who is approachable, enthusiastic and motivated to learn.  

You have good IT skills and working knowledge of Microsoft office i.e. Outlook and Word

You love being organised and helping others to be the same!

You are self motivated and able to work on own initiative as a well as part of a team and to pitch in to get the job done. 

You need to be able and willing to work in line with 1625 Independent People's policies and procedures.
If you’d like to have an informal chat about the role please contact Robyn Mather, Senior Triage Worker, on robyn.mather@1625ip.co.uk or 0117 317 8800.


Closing date: 5pm Wednesday 21 February 2018
Interviews: Monday 05 March 2018


To apply, please visit the National Apprenticeships website.

More info



Equal opportunities for everyone

We safeguard and promote the safety and welfare of children, young people and vulnerable adults.
We expect all our staff to do this and to have appropriate criminal and reference checks. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. 

We believe ex-offenders should have an equal chance to become employees or volunteers. Having a criminal record does not automatically mean you can’t work here. We will take the time to consider the offence, the role and the risk.

We pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. Our workforce should represent our community.

We are particularly keen to increase applications from Black and Minority Ethnic groups as they are currently under-represented. This said, all applications are only considered on merit.

We do everything we can to make sure our recruitment opportunities don’t have barriers for disabled applicants. If you have a disability and need an adjustment made to any part of the recruitment process please let us know as soon as possible.

Some examples of types of adjustments we can make are:

  • If you have dyslexia and need extra time during assessments, this can be agreed.
  • If you use a wheelchair or have limited mobility we can make sure your interview is in an accessible room.
  • If you have back pain and need to stretch we can provide breaks in an interview.
Please read our full Policies above for more detailed information or for further advice please contact us on  jobs@1625ip.co.uk
All contents copyright© 2013. 1625 Independent People is a charity and a registered society (Co-operative and Community Benefit Societies Act 2014, reg: 23964R exempt from registration with the Charity Commission). Registered office: Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER. Created & Managed By Solsoft